Shipping policy

We ship across India. We do not currently ship internationally — write to us if you need a piece delivered abroad and we will tell you honestly whether we can arrange it.

Shipping is complimentary on orders of ₹5,000 and above. Below that, a flat insured-courier charge of ₹250 applies. The exact amount is always shown before you pay.

In-stock pieces are despatched within two working days. Delivery is typically two to four working days to metro cities and four to seven elsewhere.

Made-to-order pieces — resized rings, full eternity bands, anything engraved — take about three weeks before despatch. The product page says so before you buy.

Every parcel is insured for its full value until it is signed for. Delivery requires a signature from an adult at the address; couriers will not leave jewellery or watches unattended, with a neighbour, or in a safe place.

Parcels are deliberately discreet and carry no branding indicating the contents.

You receive a tracking reference by email when your order despatches, and your order page shows its current status.

If a parcel is lost or arrives damaged, tell us within seven days of the expected delivery date. The insurance covers it and we will replace or refund — you are not out of pocket for a courier’s mistake.

If delivery fails because nobody was available or the address was wrong, the courier reattempts. After repeated failures the parcel returns to us and we contact you to rearrange.

We do not currently offer cash on delivery. All orders are paid for before despatch.